I, Melissa McCrystal, commenced my career as an Undergraduate Accountant at Accru Rawsons in 1996 working three days a week whilst completing my last semester at University full time.
Although it was a juggle, this assisted my ability to prioritise and work under pressure which would become invaluable as my career progressed.
From that start as an undergraduate, I progressed through the firm and became a Partner in 2008. Embarking on the journey to become a Partner has been challenging but incredibly rewarding.
Starting in a junior role gave me the opportunity to grow alongside clients and learn all facets of the business.
Each day is different and brings strategic challenges, leadership opportunities and the satisfaction of ensuring clients’ success is managed with attentiveness and foresight.
Here’s a glimpse into a typical day in the life of my role as Partner at Accru Rawsons.
Morning: Setting the Tone & Client Focus
The morning starts early with reviewing emails that have arrived overnight and planning the day ahead by prioritising tasks.
I will also focus on client or staff requests that need my review and approval. Ensure relevant tasks are actioned or delegated to the right people. Communication and time management is crucial to the success of Accru Rawsons’ team and clients.
Mid-Morning: Client Focus, Networking & Mentoring
Mid-Morning is the optimal time to meet with clients to discuss their business and how we can assist with tax planning strategies, reviewing reports, cash flow discussions and the like to help improve their businesses.
Following client meetings, I review messages and emails. Now is also the time to review deadlines and ensure staff are on track with their priorities and provide assistance and mentorship where required.
Midday: Building Relationships & Professional Development
Lunch time is an opportunity for connection and building relationships. This may involve sharing lunch with our team, clients or network contacts.
This time can also be a great chance to keep professional development up to date and join a relevant webinar or seminar to strengthen knowledge. It’s important I keep informed on industry updates, tax, regulation and technology.
Afternoon: Strategy & Leadership
I will generally spend the afternoon responding to new client enquires where applicable and working on our own business.
Working on our business is as important as assisting clients. This will usually take the form of staff meetings, partner meetings and ongoing improvement re processes and technology to optimise the business.
Finalising work to be delivered to clients is usually the last thing to do for the day before reviewing the calendar for the following day to ensure I know what the team and my own priorities are and that we are prepared for what is to come tomorrow.
Key Takeaways
The role of Partner means I’m not just dealing with numbers, but providing strategy, outcomes and building long-term relationships with staff and clients.
Development of our staff is one of the most important roles as a Partner and I have had wonderful mentors myself over the years.
As a Partner it is also critical to ensure a positive firm culture as well as implementing and maintaining efficiencies.
The role of Partner can be demanding in responsibilities so early preparation, planning, and smart delegation is essential to my success in the role. Partners are trusted advisors, strategic thinkers, mentors as well as business owners in their own right.
Behind every Partner is a team of dedicated professionals, who are all essential to the success of our firm and clients.
To learn more about who your local Partner is, get in touch with your local Accru office today.
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