“I strongly believe superior customer service begins with a willingness to see from the client’s perspective. Nothing motivates me more than successfully helping people achieve their lifestyle goals through ensuring a transparent and seamless lending experience.”
Susie joined Accru in 2015 as the Lending manager of Accru Financial Services. With access to an extensive panel of over 30 banks across Australia; Susie’s specialises in providing professional lending advice to clients to pinpoint the best products suited to your individual needs.
As a professionally accredited and experienced MFAA mortgage broker, Susie’s expertise allows her to offer advice on a wide range of lending products which include assisting clients with purchases of property, refinances of existing loans to obtain a better interest rate or product, extracting equity from your existing property for personal or investment use, commercial finance and asset finance.
Prior to working for Accru and after she graduated from a finance and management background at the University of Melbourne; Susie worked at a successful mortgage broking and legal services firm in which she had successfully executed hundreds of loan applications without fail. Thus in addition to her broker qualifications, Susie also has a confident understanding of the conveyancing process which she is able to utilise to ensure a seamless experience for first home buyers and property investors.
Susie strongly believes her upmost priority is to ensure she acts in “each and every one of her clients’ best interests by continuously keeping them informed of all relevant industry changes and guiding them through a transparent and smooth lending process.”
Professional qualifications and memberships
- Bachelor of Commerce
- Diploma of Finance and Mortgage Broking Management
- Certificate IV in Finance & Mortgage Broking
- Accredited Finance Broker in the Mortgage & Finance Association of Australia (MFAA)